Frequently Asked Questions
Clear answers about our services, process, and support.
How long does a typical cloud migration take?
It depends on project size and complexity—most small environments migrate within 4–8 weeks, while enterprise workloads may require phased deployments over several months.
Which clouds do you support?
We specialize in AWS, Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure.
Do you manage hybrid or private clouds?
Yes. We design and support hybrid, multi-cloud, and on-premises integrations with unified monitoring and governance.
What about security and compliance?
Our consultants implement security best practices—encryption, RBAC, logging—and align with frameworks like ISO 27001, SOC 2, and HIPAA when required.
What SLAs do you provide?
Managed clients receive 99.9 % uptime guarantees with 24 / 7 monitoring and defined response times by severity.
How do you price consulting engagements?
We use fixed-price or time-and-materials models depending on project scope. Estimates are transparent before any engagement begins.
Can you optimize our current cloud costs?
Absolutely—we review usage, rightsizing, and reserved-instance strategies to cut unnecessary spend while maintaining performance.
What kind of support coverage do you offer?
24 / 7 / 365 support for managed environments. Advisory and project clients receive business-hours support during the engagement.
Do you provide training?
Yes. Every project includes optional workshops and documentation for your in-house teams.
Where are you located?
Our headquarters is in Miami, Florida, serving clients globally through remote and hybrid delivery models.